Analyzing The Impact Of Employee Satisfaction On Service Quality In The Professional Couriers: A SERVQUAL Approach (With Special Reference To Delhi City). INTERNATIONAL JOURNAL OF MANAGEMENT RESEARCH AND REVIEW, [S. l.], v. 15, n. 2, p. 30–38, 2025. Disponível em: https://ijmrr.com/index.php/ijmrr/article/view/110. Acesso em: 8 dec. 2025.