MR. YASHWIN SINGH; JISHAAN. Effective Communication Strategies for Exceptional Customer Service. INTERNATIONAL JOURNAL OF MANAGEMENT RESEARCH AND REVIEW, India, v. 15, n. 2, p. 190–198, 2025. Disponível em: https://ijmrr.com/index.php/ijmrr/article/view/128. Acesso em: 8 aug. 2026.