Human Resource Management in Small Family Businesses: A Practical Insight

Abstract

This report is based on the personal experience working at family owned business, MODICARE Distribution Point. Being not a professional HR yet, but tried to apply what I’ve learned in BBA course to real life situations at the business. Main work was helping around with daily tasks, observe how things are being handled by the owner and only one employee, Sumit, and suggest ways to make the work smoother and more efficient. Since we are just three people, the HR work is not formal, but I’ve learned that even in small setups, good communication and being observant are really important. Realising how small suggestions and understanding people better can make a difference in the workplace. The role at the shop includes helping out with daily work, observing how tasks are managed by the owner and the employee, Sumit, and offering suggestions to improve efficiency. There isn’t a formal HR structure but I’ve come to understand that HR is not only about systems and policies, but also about people, communication, and understanding how work gets done This report shares my understanding of how human resource ideas can still be useful and practical in a simple, family run distribution business like ours