REVOLUTIONIZING PEDIATRIC HEALTHCARE: THE IMPACT OF DIGITAL TRANSFORMATION AND COMPUTERIZED PATIENT RECORD SYSTEMS AT MAX HEALTHCARE
Keywords:
Digital healthcare, pediatric care, Computerized Patient Record System (CPRS), hospital information systems, technology in healthcare, Max Healthcare, operational efficiency.Abstract
The increasing digitization of healthcare has transformed pediatric care delivery, creating
new opportunities for enhanced patient outcomes and operational efficiency. This study
investigates how the Computerized Patient Record System (CPRS) at Max Healthcare,
Delhi, has catalyzed digital transformation in pediatric healthcare for children aged 0–16
years. Using qualitative and quantitative approaches, the study explores the system's
integration into daily operations, its role in patient and caregiver satisfaction, and
challenges in implementation. Results highlight the CPRS's success in streamlining
workflows, managing patient data, and offering telemedicine services. However, gaps in
interoperability and user training emerge as critical areas needing attention. The paper
concludes with actionable recommendations to strengthen Max Healthcare’s digital
framework, positioning it as a leader in pediatric healthcare innovation.
