SOCIOECONOMIC-DEMOGRAPHIC STATUS AND LEVEL OF JOB SATISFACTION OF BANKER WOMEN EMPLOYEES: A CASE STUDY OF UBI IN PATNA DISTRICT

Abstract

Banking is a typical example of the modern service industry, which has been overgrowing in
India. The implications of the above-said transformations have affected the bank employees'
social, economic and psychological domains and their relations. The job satisfaction of work
life has become one of the essential issues in banking sector specially among women. Thus,
the employee's job satisfaction became more critical to all organizations and at every
workplace. The employees are not only expecting monetary benefits but also non-monetary
benefits like better working conditions, interpersonal conflicts, role conflicts, job pressure,
lack of freedom of work, absence of challenging work, etc. In this paper, an attempt has been
made to identify the factors determining job satisfaction among women working in the
banking sector in the Patna District of Bihar. The study based on primary data of 148 sample
respondents that have been chosen randomly. Bivariate analysis and Chi-Square test were
used for analysis. As a woman, she has to face several challenges in her family life, and it is
double if she is working other than household work that gains some economic value. In her
daily life routine, she has to face several unhealthy situations and circumstances not only
outside of the workplace but with her office too that badly affect her performance,
productivity, quality of work and the cop with the ties between family life and professional
life. The banking industry needs to improve its policies and strategies to develop the quality
of work life for its women employees.