An Analysis of the Current Status and Issues with E-Wallets in Rural Areas of Telangana State

Abstract

In the modern day of digitization, e-wallets are a concept that is quickly gaining popularization. The need for different e-wallets has grown dramatically, particularly in India after the demonetization. Traditional payment methods like actual cash notes are being replaced by digital ones like debit cards, credit cards, net banking, etc. these days. For a number of reasons, e-wallet is swiftly overtaking other easily available digital payment options. The adoption of e-wallets in rural Telangana State, their existing state, and upcoming obstacles are the main topics of this study. The current study attempts to look into the factors that influence e-wallets and the demographics of those who utilize digital payments. Furthermore, it evaluates the influence of respondents' vocations on their use of electronic wallets.
This study uses the purposive sampling strategy together with a quantitative approach to non-probability sampling data collection. A total of 170 people responded to the online survey and submitted their responses. The data obtained indicate that perceived usefulness (PU) and trust have little effect on the continuous use of e-wallets. Chi Square was employed in the data analysis process using SPSS. It must ascertain the relationship between the respondents' characteristics and how they affect e-wallets. The current findings have practical consequences for service providers and policymakers, who can utilize them to devise policies aimed at gaining a sustainable competitive edge and encouraging continuous intention of e-wallet usage.